Worried About Someone's Gambling? How to Help

Signs that may point to a problem

• Money going missing, unpaid bills or frequent requests to borrow
• Secrecy about phone use or spending
• Mood swings linked to wins and losses
• Spending long hours gaming, especially late at night
• Losing interest in family, work or activities they used to enjoy

One sign on its own does not prove anything, but a pattern is worth talking about.

How to start the conversation

1. Pick a calm moment

   Avoid raising it straight after a loss or during an argument.

2. Use "I" statements

   "I am worried because the bills were late again" is easier to hear than "You are wasting our money".

3. Listen more than you speak

   People often feel shame. Showing that you want to understand makes honesty easier.

4. Offer specific help

   Suggest setting limits together, or contacting a support service.

5. Expect more than one conversation

   Change rarely happens after a single talk.

Protect your own finances

• Keep your savings in an account only you can access.
• Do not lend money to cover gambling debts.
• Change shared passwords and PINs if needed.
• Speak to your bank about joint accounts or spending controls.

Where to get support in Malaysia

• Befrienders Kuala Lumpur – 24-hour emotional support: 03-7627 2929
• Talian Kasih – helpline for individuals and families: 15999
• Gambling Therapy – free online support, including for affected others: gamblingtherapy.org

More tools, such as deposit limits and self-exclusion, are covered on our responsible gambling page.